Product Management

Stop solving symptoms. Learn how Grainger PMs use clinical problem statements and AI to diagnose the right problems.

The best product teams don’t just write requirements. They take ownership of problems. They diagnose what actually matters before they commit teams, time, and technology.

In this week’s Product Coffee meetup, we’re welcoming Cavelle Benjamin, Director of Product Management at Grainger, to share how Grainger’s product teams are changing the way they define and prioritize problems using clinical problem statements.

This approach helps teams move beyond vague requests and symptom chasing, creating shared clarity around root causes, tradeoffs, and what success really looks like before solutions enter the conversation.

Join us on Wednesday, January 7 for our first Product Coffee of 2026 and hear directly from Cavelle about:
✅ What clinical problem statements are and how teams use them to create clearer, more actionable problem definitions
✅ How Grainger PMs apply the OODA loop (Observe, Orient, Decide, Act) as an overarching framework for product development
✅ How Cavelle is building and deploying AI agents to enforce discipline, maintain context, and help product teams work more consistently at scale

Join us for our community networking coffee chat at 11:30 AM ET. The main program begins at 12:00 PM ET!

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This Product Coffee session is free to attend courtesy of our sponsor, PrizePicks.

Can’t make it live? Recordings are available exclusively to Product Coffee Insiders and Premium members—and that’s just one of many perks brewing inside Premium.

☕️ Weekly Product Coffee Virtual Meetups on Zoom ($40/mo value)

🧐 Weekly Coaching Office Hours ($300/mo value)

✨ Monthly Professional Development Workshops ($199/mo value)

📹 Full Session Archive + Workshop Materials

💬 Private Slack Community

🤖 Exclusive AI Tools for PMs

👕 Members-only Product Coffee Swag

Try Premium FREE for 7 days at productcoffee.com/premium.Then just $49/month, or $41.59/month with annual billing.

Total value? Over $900/month.

Your cost? About the price of one fancy coffee a week. ☕️

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