Understanding Customer Problems

2022, Session Proposals

Type of Session: Town Hall / Chat

Presenter: Ammar Ahmed

Description of Session:

The key to a good product vs a great product is how the product manager understood the problem. In this short chat, we will talk about how to handle a customer complaint, a sales request or other feedback around your product.

Ammar Ahmed’s Bio:

LinkedIn: www.LinkedIn.com/ in/ammar-s-ahmed

Product leader with over 15 years of experience from startups to fortune 500 specializing in the Fintech, Financial Services (Banking), Retail, Healthcare and Logistics/Supply Chain space. Experience scaling payment platforms, shipping exceptional B2B, B2C and B2B2C SaaS products 0 to 1 for millions of users across the omnichannel experience – point-of-sale (in-person), Ecommerce, social commerce, virtual terminal, mobile, IVR. Experience building product organizations from the ground up to leading large globally distributed teams at scale.

ProductCamp Atlanta is a collaborative, participant-organized professional unconference, focused on Product Management, Marketing and UX topics. What’s great is the variety of sessions that are offered by our attendees. You’ll have the option to select from several different sessions throughout the day. We need you to share your insights in a panel, workshop, or presentation. Click here to submit a session, and don’t forget to register to attend the event here.

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